Gyms and health clubs are booming business nowadays from CrossFit boxes and corporate gyms to large fitness centres and private personal training studios.
The fitness industry in the UK alone is estimated at £3.92 billion and 12.6% of the UK population are now registered as members of a private health and fitness club or a publicly-owned fitness facility.
It’s a great time for the exercise enthusiast who now has more choice than ever before.
Every health club typically attracts a certain clientele, whether you’re a busy mum, hardcore endorphin junkie or a complete beginner, there is a gym that suits you.
I’ve been working in gyms, health clubs and private studios for over a decade and one of the most important factors lacking in the fitness industry is the customer care offered by some clubs.
Throughout my career, I’ve heard from many health club members that they simply feel their club doesn’t really care about them or their progress.
This is a real shame considering that we join these clubs in order to be fitter, healthier and happier.
We don’t want to feel neglected, ignored and just another number.
So, how can you recognise if your club really does care about you?
10 Ways To Find Out
Here are ten key points to help you realise if you’re spending your hard earned cash at the right establishment.
- You walk past the front desk without a greeting or a simple “hello”.
- If you’re not in the front row of a group class you feel ignored or neglected.
- Your workout experience is inconsistent.
- You feel the club overpromised when you signed up.
- The instructors have under delivered.
- You rarely get asked if you’re achieving your fitness goals.
- You didn’t receive an induction on how to use the equipment.
- You haven’t been designed an exercise program by the gym staff.
- You feel uncomfortable asking the staff for help or guidance.
- The only communication you receive from the club is negative rather than motivating and informative.
After all, the average attrition rate at health clubs is about 30% and this is even higher at other gyms.
If you can’t relate to any of these common problems then you’re at the right place!
Don’t feel like you always need to be a member of a gym though.
We can exercise outside or even at home. Bodyweight training is a very effective way to stay in shape and includes running, push-ups, squats, lunges, burpees and many Swiss Ball exercises.
I regularly train clients with just a Swiss ball and a dowel rod!
The next time you walk into your gym, ask yourself the ten questions above and think about how you feel when you walk out the door.
Everyone should feel like they’ve had a five star experience when they’re a member of a gym. After all, that’s what you pay for. Fitness businesses should all strive to be your “third destination” after your home and your workplace.
If this simply isn’t the case and you’re considering exercising at home or outdoors then check out our online bodyweight training program at www.BodyweightBasics.Info.